• Frequently Asked Questions

Frequently Asked Questions

Login and Registration Issues: Why can’t I login?; Why do I need to register at all?; Why do I get logged off automatically?; How do I prevent my username appearing in the online user listings?; I’ve lost my password!; I registered but cannot login!; I registered in the past but cannot login any more?!; Why can’t I register?; What does the “Delete all board cookies” do?

User Preferences and settings: How do I change my settings?; The times are not correct!; I changed the timezone and the time is still wrong!; How do I show an image along with my username?; What is my rank and how do I change it?; When I click the e-mail link for a user it asks me to login?

Posting Issues: How do I post a topic in a forum?; How do I edit or delete a post?; How do I add a signature to my post?; How do I create a poll?; Why can’t I add more poll options?; How do I edit or delete a poll?; Why can’t I access a forum?; Why can’t I add attachments?; Why did I receive a warning?; How can I report posts to a moderator?; How do I bump my topic?

Formatting and Topic Types: What is BBCode?; Can I use HTML?; What are Smilies?; Can I post images?; What are global announcements?; What are announcements?; What are sticky topics?; What are locked topics?; What are topic icons?

User Levels and Groups: What are Administrators?; What are Moderators?; What are usergroups?; Why do some usergroups appear in a different color?; What is a “Default usergroup”?; What is “The team” link?

Private Messaging: I cannot send private messages!; I keep getting unwanted private messages!; I have received a spamming or abusive e-mail from someone on this board!

Friends and Foes: What are my Friends and Foes lists?; How can I add / remove users to my Friends or Foes list?

Searching the Forums: How can I search a forum or forums?; Why does my search return no results?; Why does my search return a blank page!?; How do I search for members?; How can I find my own posts and topics?

Topic Subscriptions and Bookmarks: What is the difference between bookmarking and subscribing?; How do I subscribe to specific forums or topics?; How do I remove my subscriptions?

Attachments: What attachments are allowed on this board?

Tier system: What do the tiers mean?

Login and Registration Issues

Why can’t I login?: There are several reasons why this could occur. First, ensure your username and password are correct. If they are, contact the board owner to make sure you haven’t been banned. It is also possible the website owner has a configuration error on their end, and they would need to fix it.; Top

Why do I need to register at all?: Registration will give you access to additional features not available to guest users such as definable avatar images, private messaging, emailing of fellow users, usergroup subscription, etc. It only takes a few moments to register so it is recommended you do so.; Top

Why do I get logged off automatically?: If you do not check the Log me in automatically box when you login, the board will only keep you logged in for a preset time. This prevents misuse of your account by anyone else. To stay logged in, check the box during login. This is not recommended if you access the board from a shared computer, e.g. library, internet cafe, university computer lab, etc. If you do not see this checkbox, it means the board administrator has disabled this feature.; Top

How do I prevent my username appearing in the online user listings?: If this option has been activated, within your User Control Panel, under “Board preferences”, you will find the option Hide your online status. Enable this option with Yes and you will only appear to the administrators, moderators and yourself. You will be counted as a hidden user.; Top

I’ve lost my password!: Don’t panic! While your password cannot be retrieved, it can easily be reset. Visit the login page and click I’ve forgotten my password. Follow the instructions and you should be able to log in again shortly.; Top

I registered but cannot login!: First, check your username and password. If they are correct, then one of two things may have happened. Check your email and follow the instructions. If you did not receive an e-mail, you may have provided an incorrect e-mail address or the e-mail may have been picked up by a spam filter. If you are sure the e-mail address you provided is correct, try contacting an administrator. We may at some puont in time have registration that has to be approved by an admin before you can login. If that change is made an email will have the instructions sent to you when you register.; Top

I registered in the past but cannot login any more?!: Attempt to locate the e-mail sent to you when you first registered, check your username and password and try again. It is possible an administrator has deactivated or deleted your account for some reason. Also, many boards periodically remove users who have not posted for a long time to reduce the size of the database. If this has happened, try registering again and being more involved in discussions.; Top

Why can’t I register?: It is possible the website owner has banned your IP address or disallowed the username you are attempting to register. The website owner could have also disabled registration to prevent new visitors from signing up. Contact a board administrator for assistance.; Top

What does the “Delete all board cookies” do?: “Delete all board cookies” deletes the cookies created by phpBB which keep you authenticated and logged into the board. It also provides functions such as read tracking if they have been enabled by the board owner. If you are having login or logout problems, deleting board cookies may help.; Top

User Preferences and settings

How do I change my settings?: If you are a registered user, all your settings are stored in the board database. To alter them, visit your User Control Panel; a link can usually be found at the top of board pages. This system will allow you to change all your settings and preferences.; Top

The times are not correct!: Thgis board runs in CST time. Visit your User Control Panel and change your timezone to match your particular area, e.g. London, Paris, New York, Sydney, etc. Please note that changing the timezone, like most settings, can only be done by registered users. If you are not registered, this is a good time to do so.; Top

I changed the timezone and the time is still wrong!: If you are sure you have set the timezone and Summer Time/DST correctly and the time is still incorrect, then the time stored on the server clock is incorrect. Please notify an administrator to correct the problem.; Top

How do I show an image along with my username?: You can link to a picture you have stored on a website such as photobucket. All you need is the URL including Http://www. and your picture will show. Under your profile setting you will find the tab for loading your avatar and the size restrictions.; Top

What is my rank and how do I change it?: Ranks, which appear below your username, identify certain users, e.g. moderators and administrators. In general, you cannot directly change the wording of any board ranks as they are set by the board administrator.; Top

When I click the e-mail link for a user it asks me to login?: Only registered users can send e-mail to other users via the built-in e-mail form, and only if the administrator has enabled this feature. This is to prevent malicious use of the e-mail system by anonymous users.; Top

Posting Issues

How do I post a topic in a forum?: To post a new topic in a forum, click the relevant button on either the forum or topic screens. You may need to register before you can post a message. A list of your permissions in each forum is available at the bottom of the forum and topic screens. Example: You can post new topics, You can vote in polls, etc.; Top

How do I edit or delete a post?: Unless you are a board administrator or moderator, you can only edit or delete your own posts. You can edit a post by clicking the edit button for the relevant post, sometimes for only a limited time after the post was made. If someone has already replied to the post, you will find a small piece of text output below the post when you return to the topic which lists the number of times you edited it along with the date and time. This will only appear if someone has made a reply; it will not appear if a moderator or administrator edited the post, though they may leave a note as to why they’ve edited the post at their own discretion. Please note that normal users cannot delete a post once someone has replied.; Top

How do I add a signature to my post?: To add a signature to a post you must first create one via your User Control Panel. Once created, you can check the Attach a signature box on the posting form to add your signature. You can also add a signature by default to all your posts by checking the appropriate radio button in your profile. If you do so, you can still prevent a signature being added to individual posts by un-checking the add signature box within the posting form.; Top

How do I create a poll?: When posting a new topic or editing the first post of a topic, click the “Poll creation” tab below the main posting form; if you cannot see this, you do not have appropriate permissions to create polls. Enter a title and at least two options in the appropriate fields, making sure each option is on a separate line in the textarea. You can also set the number of options users may select during voting under “Options per user”, a time limit in days for the poll (0 for infinite duration) and lastly the option to allow users to amend their votes.; Top

Why can’t I add more poll options?: The limit for poll options is set by the board administrator. If you feel you need to add more options to your poll then the allowed amount, contact the board administrator.; Top

How do I edit or delete a poll?: As with posts, polls can only be edited by the original poster, a moderator or an administrator. To edit a poll, click to edit the first post in the topic; this always has the poll associated with it. If no one has cast a vote, users can delete the poll or edit any poll option. However, if members have already placed votes, only moderators or administrators can edit or delete it. This prevents the poll’s options from being changed mid-way through a poll.; Top

Why can’t I access a forum?: Some forums may be limited to certain users or groups. To view, read, post or perform another action you may need special permissions. Contact a moderator or board administrator to grant you access.; Top

Why can’t I add attachments?: Attachments are not available at this time. In the future we may choose to activate the use of attachments.; Top

Why did I receive a warning?: Each board administrator has their own set of rules for their site. If you have broken a rule, you may be issued a warning. Please note that this is the board administrator’s decision. Contact the board administrator if you are unsure about why you were issued a warning.; Top

How can I report posts to a moderator?: You should see a ! button for reporting posts next on top the post you wish to report. Clicking this will walk you through the steps necessary to report the post.; Top

How do I bump my topic?: By clicking the “Bump topic” link when you are viewing it, you can “bump” the topic to the top of the forum on the first page. However, if you do not see this, then topic bumping may be disabled or the time allowance between bumps has not yet been reached. It is also possible to bump the topic simply by replying to it, however, be sure to follow the board rules when doing so.; Top

Formatting and Topic Types

What is BBCode?: BBCode is a special implementation of HTML, offering great formatting control on particular objects in a post. The use of BBCode is granted by the administrator, but it can also be disabled on a per post basis from the posting form. BBCode itself is similar in style to HTML, but tags are enclosed in square brackets [ and ] rather than < and >. For more information on BBCode see the guide which can be accessed from the posting page.; Top

Can I use HTML?: No. It is not possible to post HTML on this board and have it rendered as HTML. Most formatting which can be carried out using HTML can be applied using BBCode instead.; Top

What are Smilies?: Smilies, or Emoticons, are small images which can be used to express a feeling using a short code, e.g. :) denotes happy, while :( denotes sad. The full list of emoticons can be seen in the posting form. Try not to overuse smilies, however, as they can quickly render a post unreadable and a moderator may edit them out or remove the post altogether. The board administrator may also have set a limit to the number of smilies you may use within a post.; Top

Can I post images?: Yes, images can be shown in your posts. You must link to an image stored on a publicly accessible web server, e.g. http://www.example.com/my-picture.gif. You cannot link to pictures stored on your own PC (unless it is a publicly accessible server) nor images stored behind authentication mechanisms, e.g. hotmail or yahoo mailboxes, password protected sites, etc. To display the image use the BBCode [img] tag.; Top

What are global announcements?: Global announcements contain important information and you should read them whenever possible. They will appear at the top of every forum and within your User Control Panel. Global announcement permissions are granted by the board administrator.; Top

What are announcements?: Announcements often contain important information for the forum you are currently reading and you should read them whenever possible. Announcements appear at the top of every page in the forum to which they are posted. As with global announcements, announcement permissions are granted by the board administrator.; Top

What are sticky topics?: Sticky topics within the forum appear below announcements and only on the first page. They are often quite important so you should read them whenever possible. As with announcements and global announcements, sticky topic permissions are granted by the board administrator.; Top

What are locked topics?: Locked topics are topics where users can no longer reply and any poll it contained was automatically ended. Topics may be locked for many reasons and were set this way by either the forum moderator or board administrator. You may also be able to lock your own topics depending on the permissions you are granted by the board administrator.; Top

What are topic icons?: Topic icons are author chosen images associated with posts to indicate their content. The ability to use topic icons depends on the permissions set by the board administrator.; Top

User Levels and Groups

What are Administrators?: Administrators are members assigned with the highest level of control over the entire board. These members can control all facets of board operation, including setting permissions, banning users, creating usergroups or moderators, etc., dependent upon the board founder and what permissions he or she has given the other administrators. They may also have full moderator capabilities in all forums, depending on the settings put forth by the board founder.; Top

What are Moderators?: Moderators are individuals (or groups of individuals) who look after the forums from day to day. They have the authority to edit or delete posts and lock, unlock, move, delete and split topics in the forum they moderate. Generally, moderators are present to prevent users from going off-topic or posting abusive or offensive material.; Top

What are usergroups?: Usergroups are groups of users that divide the community into manageable sections board administrators can work with. Each user can belong to several groups and each group can be assigned individual permissions. This provides an easy way for administrators to change permissions for many users at once, such as changing moderator permissions or granting users access to a private forum.; Top

Why do some usergroups appear in a different color?: It is possible for the board administrator to assign a color to the members of a usergroup to make it easy to identify the members of this group.; Top

What is a “Default usergroup”?: If you are a member of more than one usergroup, your default is used to determine which group color and group rank should be shown for you by default. The board administrator may grant you permission to change your default usergroup via your User Control Panel.; Top

What is “The team” link?: This page provides you with a list of board staff, including board administrators and moderators and other details such as the forums they moderate.; Top

Private Messaging

I cannot send private messages!: There are three reasons for this; you are not registered and/or not logged on, the board administrator has disabled private messaging for the entire board, or the board administrator has prevented you from sending messages. Contact a board administrator for more information.; Top

I keep getting unwanted private messages!: You can block a user from sending you private messages by using message rules within your User Control Panel. If you are receiving abusive private messages from a particular user, inform a board administrator; they have the power to prevent a user from sending private messages.; Top

I have received a spamming or abusive e-mail from someone on this board!: We are sorry to hear that. The e-mail form feature of this board includes safeguards to try and track users who send such posts, so e-mail the board administrator with a full copy of the e-mail you received. It is very important that this includes the headers that contain the details of the user that sent the e-mail. The board administrator can then take action.; Top

Friends and Foes

What are my Friends and Foes lists?: You can use these lists to organize other members of the board. Members added to your friends list will be listed within your User Control Panel for quick access to see their online status and to send them private messages. Subject to template support, posts from these users may also be highlighted. If you add a user to your foes list, any posts they make will be hidden by default.; Top

How can I add / remove users to my Friends or Foes list?: You can add users to your list in two ways. Within each user’s profile, there is a link to add them to either your Friend or Foe list. Alternatively, from your User Control Panel, you can directly add users by entering their member name. You may also remove users from your list using the same page.; Top

Searching the Forums

How can I search a forum or forums?: Enter a search term in the search box located on the index, forum or topic pages. Advanced search can be accessed by clicking the “Advance Search” link which is available on all pages on the forum. How to access the search may depend on the style used.; Top

Why does my search return no results?: Your search was probably too vague and included many common terms which are not indexed by phpBB3. Be more specific and use the options available within Advanced search.; Top

Why does my search return a blank page!?: Your search returned too many results for the webserver to handle. Use “Advanced search” and be more specific in the terms used and forums that are to be searched.; Top

How do I search for members?: Visit to the “Members” page and click the “Find a member” link.; Top

How can I find my own posts and topics?: Your own posts can be retrieved either by clicking the “Search user’s posts” within the User Control Panel or via your own profile page. To search for your topics, use the Advanced search page and fill in the various options appropriately.; Top

Topic Subscriptions and Bookmarks

What is the difference between bookmarking and subscribing?: Bookmarking in phpBB3 is much like bookmarking in your web browser. You aren’t alerted when there’s an update, but you can come back to the topic later. Subscribing, however, will notify you when there is an update to the topic or forum on the board via your preferred method or methods.; Top

How do I subscribe to specific forums or topics?: To subscribe to a specific forum, click the “Subscribe forum” link upon entering the forum. To subscribe to a topic, reply to the topic with the subscribe checkbox checked or click the “Subscribe topic” link within the topic itself.; Top

How do I remove my subscriptions?: To remove your subscriptions, go to your User Control Panel and follow the links to your subscriptions.; Top

Attachments

What attachments are allowed on this board?: Attachments are allowed for subscribers. Attachments can be downloaded from your pc into a post. All picture formats are allowed. Non-subscribing users can post pics via a link to photobucket or some other web source.; Top

Tier system

What do the tiers mean?: The tiers are for rules for the forums. Tier 1 has the strictest rules. Tier 2 is a little lax. Tier 3 isnt moderated much unless complaints/reports are made. What the rules are can be found on top of each page via the 'tier system' link and in the rules forum itself in the main index.; Top

The Hut Tidbits.

Frequently Asked Questions

Login and Registration Issues

User Preferences and settings

Posting Issues

Formatting and Topic Types

User Levels and Groups

Private Messaging

Friends and Foes

Searching the Forums

Topic Subscriptions and Bookmarks

Attachments

Tier system